Terms of Service
Last Updated:12/01/2025
Company: Somerset Technology Sale
Address: 800 E Covey Ln Suite 140, Phoenix, AZ 85024
Email: info@somersetsales.net
Phone: 623-707-1000
These Terms of Service (“Terms”) govern your use of Somerset Technology Sale’s website and all services we provide, including purchasing, selling, trading, recycling, ITAD services, logistics, and UPS power solutions (“Services”). By accessing our website, submitting information, or engaging with our Services, you agree to these Terms.
If you do not agree, please discontinue use of our website and services.
1. Services Provided
Somerset offers a range of IT hardware and lifecycle services, including but not limited to:
Hardware sales (servers, storage, networking, laptops, desktops, components, UPS systems, etc.)
Buyback and trade-in programs
IT Asset Disposition (ITAD), including DoD-compliant wiping and physical destruction
Electronics recycling with EPA-compliant downstreams
Project logistics, staging, kitting, palletizing, and freight coordination
UPS sizing, battery replacement, installation, and maintenance
Somerset may update or modify Services at any time.
2. Quotes, Pricing & Availability
All quotes (“RFQs”) provided by Somerset are:
Based on available inventory at the time of the quote
Valid only for the timeframe listed in the quote
Subject to change based on condition, market price, testing, or final inspection
Somerset is not responsible for delays or changes caused by suppliers, carriers, or circumstances outside of our control.
3. Orders & Payment
Payment terms are specified on each invoice and may include ACH, check, or other approved methods.
By placing an order, you confirm that:
All information you provided is accurate
You are authorized to make the purchase
You will pay all fees, taxes, shipping charges, or other costs listed on the invoice
Somerset may cancel orders for fraud concerns, inability to verify information, or insufficient inventory.
4. Condition of Equipment
Somerset sells equipment that may be:
New
Open-box
Refurbished
Used
Specialty or legacy hardware
Condition, testing status, and included accessories are specified on the quote or invoice.
Unless stated otherwise, all equipment is sold as-is with no implied warranty.
Optional warranties may be offered on select hardware.
5. Returns, RMAs & Refunds
Return eligibility is determined by the RMA policy on each invoice or product listing.
In general:
RMAs must be requested within the stated return window
Returned items must match the serial numbers shipped
Physical or user-inflicted damage is not covered
Refunds or replacements will be processed after inspection
Shipping costs are non-refundable unless otherwise stated.
6. Selling Equipment to Somerset (Direct Purchase)
When you sell equipment to Somerset:
All equipment must match the descriptions, configurations, and conditions represented
Somerset may adjust the offer if equipment differs upon inspection
You confirm that you legally own the equipment and are authorized to sell it
Payments are made according to agreed terms after intake and verification
Misrepresented or stolen equipment will be reported and returned or held pending investigation.
7. Trade-In & Value Recovery
Trade-in credits are applied only:
After equipment is received and inspected
If models, specs, and conditions match the submitted asset list
If trade-in terms are confirmed in writing
Somerset may decline trade-in items that do not meet market, condition, or compliance requirements.
8. ITAD, Data Destruction & Recycling
By using Somerset’s ITAD or recycling services, you acknowledge:
Wiping and destruction follow DoD and industry-standard methodologies
Certificates include serial numbers, timestamps, and destruction/erasure methods
Non-viable equipment is routed to certified, EPA-compliant downstreams
You are responsible for removing or backing up all data before pickup unless otherwise agreed
Somerset is not liable for lost data, missed backups, or data that was not disclosed to us.
9. Logistics, Pickup & Freight
For logistics projects, you agree to provide accurate:
Equipment counts
Site access details
Dock/lift-gate requirements
Deadlines and scheduling constraints
Delays caused by incorrect information, site inaccessibility, or unsafe conditions may incur additional charges.
Freight timelines are estimates and may vary based on carriers and external factors.
10. Acceptable Use of Website
When using our website, you agree not to:
Attempt to breach security or access restricted areas
Scrape or harvest data without permission
Upload malicious files
Misrepresent your identity or authorization
Somerset reserves the right to restrict website access for misuse or violations.
11. Limitation of Liability
To the fullest extent permitted by law, Somerset is not liable for:
Indirect, incidental, or consequential damages
Loss of data, revenue, or downtime
Delays caused by carriers, third parties, or conditions outside our control
Issues arising from inaccurate information provided by the customer
Our total liability is limited to the amount paid for the specific service or product in question.
12. Indemnification
You agree to indemnify and hold Somerset harmless from any claims arising from:
Misrepresented equipment
Improper data handling prior to pickup
Violation of these Terms
Illegal or unauthorized use of our services
13. Changes to These Terms
Somerset may update these Terms at any time. Changes become effective when posted on this page.
14. Contact Us
For questions regarding these Terms, contact:
Somerset Technology Sale
800 E Covey Ln Suite 140
Phoenix, AZ 85024
info@somersetsales.net
623-707-1000